Office Policies

Our Vision

smile1To provide unsurpassed orthodontic service in an environment that is warm, caring and fun for our patients and team members.

Our Mission Statement

We will achieve spectacular smiles with service second to none.

Our Purpose

We will work with you and your dentist to give you the most beautiful, healthy smile possible. And most importantly, we will strive to make your orthodontic treatment a fun and rewarding experience.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we are happy to assist you with filling out your insurance forms. If you have any questions, our courteous staff is always available to answer them.

Kelowna and Westside Orthodontic Centres

  • Kelowna Orthodontic Centre - 102-1110 Harvey Ave, Kelowna, BC V1Y 6E7 Phone: (250) 763-3312
  • Westside Orthodontic Centre - 200-2300 Carrington Rd., West Kelowna, BC BC V4T 2N6 Phone: (250) 768-5573

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